Frequently Asked Questions

Do you ship internationally?

We currently ship to Australia and New Zealand through our website however where possible we are happy to accommodate orders outside of these countries. Payment method in these cases is via PayPal invoice.

All prices are in AUD and a flat $30 shipping charge applies to all international orders. Please note that bulky orders may incur additional shipping charges.

Any additional import duty fees are the responsibility of the customer. 

If you need any further assistance, please get in touch with us via the Contact Us page and we will be happy to help.

How do determine what size to purchase?

Depending on the brand, size and fit can vary. If you are unfamiliar to the brand please check and Size & Fit tab and Size Guide on the particular product page.

If you need any further assistance, please get in touch with us via the Contact Us page and we will be happy to help.

Can I purchase and redeem Gift Cards online?

We are happy to announce that you can purchase Gift Cards online which are able to be redeemed in-store and online! 

How do I contact you for potential Press and Stockist opportunities?

For all enquiries please contact: info@jaydillon.com.au